Catalogue Rules
We seek to ensure that Chic Resale is a friendly and safe place to trade second-hand items. Therefore, members are required to comply with the Catalogue rules below when they upload their items.
Please note that these rules are a part of our Terms & Conditions. Upon creating an account on Chic resale , you are agreeing to these rules and our Terms & Conditions.
ALLOWED ITEMS
You can sell the following items on Chic Resale :
· Women’s, men’s and children’s clothing, footwear and accessories.
· Children’s toys, furniture and childcare equipment.
· New cosmetics, beauty products and beauty gadgets.
· Tech accessories such as headphones, smart watches, phone cases and similar items.
· Homeware such as textiles, tableware and home accessories.
· Entertainment items such as video games, consoles and accessories, books, games, puzzles, and music and video.
· Pet care items such as clothing, accessories, bedding, travel accessories, and toys.
If an item that you’re selling came with user instructions, manuals or safety warnings, ensure that you include these when you send the item to the buyer.
We reserve the right to redetermine what items are and aren’t allowed to be listed on Chic Resale. If we discover that certain items violate our terms, we may remove those items even if they’re not listed below.
Additionally, items that are allowed under these Catalogue Rules, must be lawfully placed on the U.A.E market before they can be listed on Chic Resale platform. Items cannot enter the UK market for the first time by being sold through Chic Resale. This means items must be lawfully marketed in the UK or must have been previously, lawfully imported to the UAE from outside.
PROHIBITED ITEMS
You cannot sell the following items on Chic Resale (Please note that the list is not exhaustive and is to be considered only as a guide):
Illegal items: Any goods or materials in which the possession, trading, selling, posting, carriage or production is prohibited by any applicable law, rule or regulation. Such as:
Counterfeit items.
Items that would infringe the intellectual property rights of their holders.
Items that promote or display violence, discrimination, hatred, crime, terrorism and terrorist organizations, or child pornography.
Note: Games, books and movies, which may contain the above prohibited contents, are allowed in the entertainment categories (please see relevant restrictions below).
Reproductions of any currency and items related to currency reproduction.
Stolen items.
Firearms, weapons and explosives, pepper sprays, tasers and similar items.
Note: Realistic toy guns are also forbidden (e.g. airsoft and bb guns).
Drugs and drug paraphernalia, growing ingredients for drugs (e.g. cannabis plant seeds).
Nazi and fascist uniforms, and items displaying Nazi or fascist symbols.
Armed Forces, police or other emergency services official uniforms, badges, accessories or other objects. International humanitarian aid emblems and names individually or within the clothing.
Note 1: Uniforms or accessories are allowed if the items are 10 years old or older, they are no longer in use, and don't look like a current uniform.
Note 2: Dress up costumes, outfits and accessories are allowed.
Items that include human or animal remains or by-products from the human body.
Items that are (otherwise) prohibited by law or regulations.
Restricted Items: Items that are either not clothing, do not relate to fashion, beauty, accessorising, children, homeware, or simply do not align with the Vinted vision. Such as:
Prescription (Rx) and non-prescription (OTC) medicinal products, medications, professional medical supplies, vitamins, food supplements and any other health-related products.
Products falling within the definition of “veterinary medicinal product” (e.g. flea shampoo, vitamins, medicines and similar products).
Medical devices (including active implantable medical devices) and in-vitro diagnostic medical devices such as (the list is not exhaustive):
· Pregnancy, ovulation, DNA, Covid-19 and other medical tests
· Needles
· Glasses on prescription, contact lenses on prescription and sunglasses with correctional lenses
· Laser/light hair removal devices
· Plasma pens
· Devices for skin like face solariums, electronic face masks, infrared heat therapy lamps
· Infra-red and UV beauty lamps
· Exfoliating and peeling tools
· Pain relief devices like TENS machines and electrotherapy devices
· Fetal heart detectors, baby ultrasound devices, breath sensors
· Inhalation devices
· Nasal aspirators, aerosol therapy devices
· Teeth descaler devices and toothbrushes
· Sleeping aid devices
· Mercury thermometers
· Other products that require a prescription or a medical professional's supervision or direction for their use, or products intended for use for medical purposes.
Note: Certain items (e.g. smartwatches or smart bands with built-in medical software features such as measuring blood pressure or oxygen saturation, ECG), which could qualify as medical devices, are allowed if they comply with applicable laws and if all of the requirements below are met:
1) a) For goods placed on the UK market before until 31 December 2025 - they are marked with the CE mark and the four digit number of the notified body (if applies);
b) For goods placed on the UK market after December 2022 - they are marked with UKCA marking.
(Except for the medical devices marketed in Northern Ireland: they are marked with the CE mark and the four digit number of the notified body (if applies and both it’s labelling and manual are drafted in local language);
2) They have not expired;
3) They fall under the scope of other, allowed categories (e.g. electronics; beauty tools);
4) They are new and sold in unopened (sealed) packaging;
5) They are not exclusively distributed by health care professionals;
6) They are over-the-counter (i.e. no prescription is required);
7) Their use does not require assistance from a healthcare professional.
Tobacco products such as cigarettes, cigars, pipes, or e-cigarettes, vapes, or other vaporising instruments and accessories.
Samples, testers or promotional items that are not intended for sale.
Any type of currency.
Food and drinks of any kind.
Items that promote money lender services, money making schemes or gambling.
Adult items such as sex toys and fetish related items, pornography (e.g., books displaying pornographic/graphic contents), as well as items promoting sex services and offering fetish items for sale.
Official work uniforms, such as:
· Delivery or shipping company uniforms and accessories such as hats, backpacks, pins;
· Work uniforms including clothes and accessories.
Note: Vintage work uniforms or accessories are allowed if they are no longer in use, and don't look like a current work uniform.
Items that identify with or promote organisations that support violence, discrimination, hatred or crime. Examples of such groups include Nazi or neo-Nazism and fascism or neo-fascism.
Animal fur and its products. Also, natural shells, ivory or items containing products from exotic skin, such as reptile skin, ostrich, camel, karakul and any other items that contain products forbidden by international agreements aimed at restricting trade in endangered plants and animals.
Note: Leather, sheared sheep wool, cashmere and mohair products are allowed.
Live animals and pets.
Litter, wood shavings, paper pellets and similar items for pets.
Autographed items (or similar items) without a trusted certificate of authenticity.
Electronic and high-tech products (e.g., grooming items for pets, pet cameras and monitors, electric equipment for aquariums and terrariums, mobile phones, computers, PC components, laptops, tablets, software keys, computer monitors, TVs, speakers, video & audio electronics, digital and film cameras and video cameras, power banks, phone chargers, washing machines, dishwashers, irons, vacuum cleaners, etc.).
Note 1: Electronic gadgets and tech accessories such as headphones, smart watches and phone cases are allowed.
Note 2: Video games, consoles and related accessories are allowed in entertainment categories.
Note 3: Class 2 lasers pointers or below are allowed.
Equipment such as tattoo kits, piercing machines, tanning beds, massage tables.
Sports equipment for adults such as bikes, skis, yoga mats, snowboards, weights and similar items.
Note: Sports clothing, eyewear, special protection as well as accessories are allowed.
Musical instruments for adults such as guitars, violins, keyboards and similar items.
Furniture for adults (such as lamps, sofas, tables, chairs) and furniture parts, decorations (such as statues, Christmas decorations, wall hangings, decorative figurines, plaques, magnets, real and artificial flowers) or home accessories (except for the ones allowed in Home Decor categories).
Garden tools and equipment (such as lawnmowers or flowerpots), power tools, fishing equipment and tools (such as fishing rods, bait), sewing equipment (such as fabrics, yarns, threads), outdoor equipment (such as tents, sleeping bags, torches, pools, outdoor umbrellas).
Mattresses, mattress toppers, bedroom pillows for sleeping, duvets (except in kids categories).
Note 1: Decorative pillows are allowed.
Note 2: Beds and blankets for pets are allowed in pet care categories.
Kitchenware, such as:
· Kitchen utensils and appliances for making and storing food (e.g. pans, pots, chopping boards, food storage items like lunch boxes, flasks);
· Kitchen and cooking machines and devices (food processors, mixers, coffee machines, kettles, and similar items);
· Other items that fall out of our category scope (straws, graters, bottle openers and similar items);
· Disposable tableware, cutlery or cups (paper, plastic, etc.);
· Kitchen supplies such as cleaning wipes, sponges, kitchen towels, oven mitts;
Kitchen knives (incl. chef’s knives, steak knives, bread knives, paring knives, cleavers, steak knives, Santoku knives, kitchen shears, kitchen knife sets, any sharp cutting instrument with a pointed blade and sharp edge, etc.), pocket knives.
Note: Table knives with a dull blade, used as cutlery are allowed.
Home fragrances (e.g. room sprays and incense), air humidifiers, purifiers, diffusers.
Sales catalogues, magazines, photo albums, postcards, envelopes, stamps and stationery supplies for adults, such as notebooks, diaries and calendars.
E-books, audiobooks, e-readers and books without ISBN codes.
Paintings, drawings, photos and other works of art.
Note: Frames are allowed.
Empty dust bags, packaging boxes, gift wrappers, paper shopping bags, gift boxes, moving boxes.
Advent calendars, surprise packages and bundles, beauty boxes.
Tickets for events, gift cards, discount coupons, subscriptions.
Video games that feature loot boxes.
Products which are subject to age ratings (such as video games) and that do not display the necessary age rating labelling.
Products which are subject to country-specific content censorship or other restrictions due to the nature of their content.
Digital games, coupons and keys.
Products which have been modified, refurbished, restored in a way that one cannot reasonably claim that this is the same product (of the same features/of the same quality/of the same safety level) that the original producer put into circulation.
Unsafe Items: Items that do not comply with hygiene standards, or may pose health or safety risks:
Please make sure that your listings and items comply with our Catalogue rules. Other members may flag a listing of yours that appears to not comply with these rules for Vinted's review. If your item indeed does not comply, it may end up being removed or hidden by our team. You may also be subject to other actions, such as suspension or blocking of your account. If you send messages to other members which promote the sale of items that are part of the Prohibited Items list you may face similar actions. For more information check out our Community Standards here.
Please note: If you bump a listing which violates our Catalogue Rules and we have to remove or hide the listing, we won’t be able to refund you the cost of the bump.
GENERAL RULES
1. General
· You need to upload each of your items separately, under their corresponding category, except if it’s a bundle (and brand, if applicable).
· You should only have one listing per item.
· All items should have an appropriate item condition assigned to them. In the item description, you should also describe any defect, alteration, or missing part of the item.
· You can choose up to 3 materials when uploading an item. A detailed description should also include information about additional materials (besides the main 3 already selected when uploading).
· Bundle listings (sets) must state that it is a bundle or set in the listings’ title and/or description. Each bundle listing must have the total price for all the items it includes. The items included in the bundle cannot be listed separately. As for the brand field, choose one of your item's brands.
· Your listing or profile description shall not refer to external websites. Exception: Although we do not recommend it for privacy reasons, you may share a link to your social media page provided that it is not linked to commercial activities.
· It’s forbidden to upload an item that is not available or already sold. Items must not be uploaded for the purpose of searching for the item. It is also not allowed to list something that is not an actual item (e.g. for trolling purposes). Find out why your listing was hidden or deleted.
· The maximum item value allowed on our platform is £30000.
· All listings and other posts related to auctioning or bidding activities are not allowed. When your item’s price is unusually low/high and doesn’t seem to match the real item’s value, the listing may be considered as an auctioned one. Find out how to set a reasonable price for your item.
· Any allowed plug socket electrical products and any battery powered products that transmit heat must not present material damage such as frayed or loose cables.
2. Requirements for the item’s photos
The pictures used in your listing shall meet the following requirements:
· They have to represent the item as it is - no image editing is allowed. We also recommend showing any defects, scratches, wear, etc.
· They must be sharp and clear. Check out our photo tips.
· They have to be taken by you with the purpose of using the photos on Vinted.
· They cannot be replaced with stock photos, photos from ads and watermarked images.
· The first photo should clearly represent the whole item or the whole bundle (bundles should not be shown in collage of photos, only one image is allowed). You’re free to choose how you want to showcase your item in your additional photos. You can upload up to 20 photos per listing. Please remember to show all items from the bundle so members know what they’re buying.
· They must showcase your item’s authenticity. Check out our tips on this.
· For products which are subject to age ratings (like adult video games) they need to display the necessary age rating label.
3. IP policy
· It is strictly forbidden to upload counterfeit items to our platform. Counterfeit items usually copy or imitate the trademark (e.g. name of the brand, name of its product and/or logo) of a company without its permission. They may also copy the specific notable features of that company’s product (e.g. the shape of a perfume bottle, the design and specific pattern of a bag). Note: Sale of counterfeit items could expose sellers to civil and criminal proceedings.
· Members can only upload items which they are sure are authentic. They cannot add a disclaimer to their listing saying they are not sure whether or not the item is authentic.
· Members must also upload pictures showcasing as clearly as possible their item’s authenticity.
· Using other brands which are not related to your item in the brand category, title/description or as a hashtag in your listing is not allowed.
· The use of words such as "inspired by" followed by a brand is also generally prohibited on our platform.
· It is strictly prohibited to upload and sell items which are reproduced without IP rights holder’s consent (e.g. copied books, any kind of sport, diet plans created for individual purposes, copied video games onto blank CDs or on any other kind of medium).
4. Commercial activities
We do not allow our individual users to list any items which are intended to be sold for commercial purposes.
You may be considered as acting on a commercial basis based on one or more of the following criteria(s) (the list is not exhaustive):
· You make large volume transactions (taking into account the number of transactions made, and/or the amount of revenue earned).
· You sell a large number of brand new items, including items with tags or without tags.
· You sell clothing or other items of the same style that belong to the same category and/or brand, but in a number of different colours, sizes.
· Selling a large number of cosmetic items or items from the beauty category.
· Offer for resale items purchased in bulk or items sold as dropshipping products with a low resale value.
· You sell items with a note such as ‘can be ordered’; ‘currently out of stock’, ‘check back later’, etc.
· You sell items that you have not purchased for your own use but with the intent to resell them.
· Your sales are intended to generate a regular source of income or profit.
· You have a legal status which enables you to engage in commercial selling activities and you sell for your business.
· You sell items you designed and hand-made.
· You act on behalf of a particular trader or through another person acting in their name and on their behalf and receive remuneration or an incentive.
· You rent your items or suggest services like “customised”.
· Your listings are using pictures from the internet or stock photos.
Find more information on commercial activities here.
5. Penalties
When members disregard our Catalogue rules, we may take the following measures:
· If a reported listing needs some amendments, we make it invisible in the member’s wardrobe and we send a message to the member informing them about the actions they need to take within 24 hours. If the member doesn’t take these actions, their item remains hidden.
· If a reported listing includes a prohibited item, we remove the listing from the member’s wardrobe and we send them a message informing about the reason for such removal.
· If a member uploads repeatedly prohibited items, items of a seemingly commercial nature and all other items which breach our Terms & Conditions and/or Catalogue rules, we can suspend their account (e.g. for a period of 7 days) or even block it definitively depending on the severity of the violation. We will send a message to the member informing them about this. For more information, please consult our Terms & Conditions.
We reserve the right to change the above-stated rules at our sole discretion without having to notify you thereof in advance. If you have any questions regarding the above-stated rules - contact our team and we’ll be happy to assist you.
Note: If you spot an item that does not seem to comply with our above-stated rules, please do not hesitate to report it to us.
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